Legal Disclaimer and Limitation of Liability

Last Updated: October 17, 2024

1. Acceptance of Terms

By downloading, accessing, or using the Face Your Fears app (“the App”), you agree to be bound by this Legal Disclaimer and Limitation of Liability. If you do not agree to these terms, you should not use the App.

2. General Disclaimer

The App is designed to provide immersive experiences to assist users in confronting phobias and managing fears through virtual reality. The App is intended for informational and entertainment purposes only and is not a substitute for professional mental health care or medical advice. Users are encouraged to consult a licensed healthcare professional before engaging with the App if they have any pre-existing medical or mental health conditions.

3. No Medical Advice

The App does not provide medical or therapeutic advice. While the App may offer experiences aimed at helping users address fears, it is not a substitute for professional diagnosis, treatment, or therapy. The content in the App should not be construed as medical, psychiatric, or therapeutic advice. Always seek the advice of a qualified healthcare provider with any questions you may have regarding mental or physical health conditions.

4. Limitation of Liability

By using the App, you agree that Face Your Fears, its developers, affiliates, partners, and licensors shall not be held liable for any direct, indirect, incidental, consequential, or special damages, including but not limited to physical or emotional distress, injury, or discomfort that may result from:

• Using or inability to use the App.

• Interactions with immersive elements, phobia-related content, or any VR/AR experiences.

• Any interruptions, bugs, errors, or inaccuracies in the App.

• Any decision made or action taken in reliance upon the information provided by the App.

Face Your Fears is provided “as is” without any warranties of any kind, express or implied, including but not limited to warranties of fitness for a particular purpose, merchantability, or non-infringement.

5. Use at Your Own Risk

The App is designed to present potentially challenging or fear-inducing experiences. Users acknowledge that these experiences may cause mental, emotional, or physical distress. By using the App, you assume all responsibility and risk for any resulting physical or mental health conditions, reactions, or symptoms. You agree to take breaks as needed and stop using the App if you experience any negative effects.

6. Age Restrictions

The App is intended for users aged 13 years and older. Users under 18 years of age must obtain parental consent before using the App. The App contains phobia-related content that may not be suitable for all individuals, particularly minors or those with heightened sensitivity to certain fears.

7. Indemnification

By using the App, you agree to indemnify, defend, and hold harmless Face Your Fears, its affiliates, partners, and licensors from any claims, liabilities, damages, losses, or expenses (including reasonable attorney’s fees) arising out of your use of the App, your violation of these terms, or your violation of any rights of another.

8. Termination of Use

Face Your Fears reserves the right to suspend or terminate your access to the App at any time, without notice, for any violation of these terms or for any reason that compromises the integrity, security, or functionality of the App.

9. Governing Law

These terms are governed by the laws of the state of [Insert State/Country]. Any disputes arising from the use of the App will be subject to the exclusive jurisdiction of the courts located in [Insert Location].

10. Modifications to Terms

Face Your Fears reserves the right to modify these terms at any time. Users are encouraged to regularly review these terms to stay informed about any updates. Continued use of the App after any modifications will constitute your acknowledgment and acceptance of the updated terms.

11. Severability

If any provision of these terms is found to be invalid or unenforceable, that provision will be deemed severable, and the remaining provisions will remain in full force and effect.

Contact Information

If you have any questions or concerns regarding this Legal Disclaimer and Limitation of Liability, you may contact us at:

• Email: hello@hellatek.com

• Address: 8605 Santa Monica Blvd Suite: 983164 Santa Monica, CA 90069

By using the Face Your Fears app, you acknowledge that you have read, understood, and agreed to this Legal Disclaimer and Limitation of Liability.

Support

Face Your Fears App - Support & Help Center

Welcome to the support page for the Face Your Fears app. Below, you'll find answers to common questions, troubleshooting steps, and ways to contact our support team if you need further assistance.

Getting Started

What is the Face Your Fears app?

Face Your Fears is an immersive wellness game designed to help users overcome phobias through virtual experiences. Using Vision Pro technology, the app places users in controlled environments to gradually confront their fears in a safe and guided manner.

How do I download and install the app?

You can download Face Your Fears directly from the Apple App Store. Once installed, follow the on-screen prompts to set up your profile and select the fears you want to tackle.

Is the app free to use?

Face Your Fears offers a 3-day free trial, allowing users to experience two fears with two difficulty levels. After the trial period, users can subscribe to continue accessing more immersive fear-conquering experiences.

Account & Subscription

Do I need an account to use the app?

Yes, users must sign in using Sign in with Apple to personalize their experience and track their progress.

The app is not launching or crashing. What should I do?

Try the following steps:

• Ensure your device software is up to date (VisionOS 2.0 or later required).

• Close and restart the app.

• Uninstall and reinstall the app.

• Restart your device.

My purchase is not being recognized. How can I fix this?

• Go to Settings > Restore Purchases within the app.

• Ensure you are logged into the correct Apple ID.

• If the issue persists, contact Apple Support or our customer support team.